Who installs your windows?

Window Factory does not use subcontractors! We employee full-time, factory trained installers.  Many of who have been employed by Window Factory for over 10 years.

Are you licensed?

Yes, Window Factory carries a General Contractors License (B-Class) and a Glazing License (C-17) from the California State Contractors Board. License #781086

Are you insured?

Window Factory is bonded and insured and carries required limits of General Liability and Workers Compensation Insurance. We are happy to provide insurance certificates upon request.

What is a replacement window?

A true replacement window is a window that is custom built to fit within the opening of an existing window. It is custom measured and designed to fit exactly and can be installed without removing or disturbing the existing frame.

Do you sell “standard” size replacement windows?

No, Window Factory will measure each opening to the 1/8” and order custom-sized windows directly from the manufacture.  We do this for the very simple reason that each window will fit better. Stock-sized windows can require extensive carpentry work both inside and outside your home. Such work can be costly and inconvenient.

What is the difference between Replacement Windows and New Construction Windows?

While neither window must be used exclusively for the project after which they’re named, each has specific advantages designed for different installation methods.

Can you install windows without breaking the stucco?

Yes, in many cases we can retrofit new windows into the existing opening without disturbing stucco, siding or the existing interior and exterior trim.

What do R-Values and U-Values mean?

You can tell how much heat a window allows through by its U-factor, which measures thermal conductivity. A lower U-factor means a better-insulating window. The more common term R-value refers to the resistance of the window to heat conduction, and it is the inverse of the U-factor (that is, R-value = 1/U-factor). Better windows have high R-values and low U-factors.

What is Low-E Glass?

Low-E is a coating on the glass that helps increase efficiency of your windows and doors year round by reducing the transfer of heat or cold through the glass. In the winter. Low-E insulating glass units will reflect light back into the room and in the summer, Low-E stops solar heat from entering the home.

 What is Argon Gas?

Argon gas is safe, odorless, colorless gas that is heavier than air.  The space between two panes of a double pane window can be filled with argon, which insulates a unit better making it more difficult for heat and cold to pass through the glass.

What Does Low-E and Argon Gas Stand for In a Window?

People ask for Low-E windows, but the term is a bit vague at best. “Low-E” literally means low emissivity, which in turn means a surface that emits low levels of radiant heat. All surfaces reflect, absorb, and transmit heat. So, a Low-E coating reduces the amount of that heat transfer.

Argon gas windows feature a sealed unit that is filled with gas between panes of glass to increase energy efficiency. Argon is an inexpensive, non-toxic, odorless gas that is used on residential windows to prevent frost from occurring at the bottom of window and at the same time will increase sound proofing characteristics of the window. .Argon-filled windows are becoming an increasingly popular choice for many homeowners.